Problems we get asked to solve
Described by problem and approach rather than by client name. Ask us on a call and we will walk through the specifics of whichever is closest to your situation.
The problems clients usually bring us
Described by problem and approach rather than by client name, because most of this work sits under NDA.
Spreadsheets that stopped scaling
Three teams keeping overlapping records, nobody trusting the stock figure, month-end taking a week. Resolved by settling data ownership first, then building one system around the existing workflow rather than replacing the process.
Related serviceA store that could not keep stock in sync
Online and counter sales drifting apart because each had its own inventory. Fixed by making one system authoritative and integrating the other against it.
Related serviceA site nobody could find locally
Ranking nowhere for its own neighbourhood. Technical faults cleared first, then Google Business Profile and local signals - the fastest-moving part of most SEO engagements.
Related serviceA field team working on paper
Job sheets filled in by hand and typed up later. Replaced with an Android app that captures work offline and syncs when signal returns.
Related serviceA product people found confusing
Good functionality, poor completion rates. Addressed by watching real users attempt the core task, then restructuring the flow around what they actually did.
Related serviceA server nobody wanted to touch
Ageing hardware, no tested backups, one person who understood it. Migrated to managed cloud with monitoring, automated backups and a restore that has actually been tested.
Related serviceHow we approach a project like yours
The same four stages whether it is a website, an app or an operations system.
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Understand the bottleneck
We follow one order, patient or job end to end and count the handoffs. The fix is usually obvious once it is written down.
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Scope it on paper
A written specification and a fixed price, confirmed with the people who will use the system daily.
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Build in the open
Fortnightly demos on a staging environment you can access at any time, not a reveal at the end.
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Prove it, then switch
Parallel run against the existing process until the numbers reconcile, then cut over with a rollback path ready.
Want to see work relevant to your project?
Much of what we build is internal software and client platforms we are not free to publish. Tell us what you are planning and we will walk you through comparable work on a call, under NDA where needed.